Help
SUNTHIEF support
Stuck, found a bug, or have an idea? Write to us: every email is read by the developer.
Contact
Questions, feedback and anything else. We usually answer within a few days.
procoderx786@gmail.comReport a bug
Tell us what happened, your phone model and the game version. Crash reports from the game also reach us automatically.
Email a bug reportCommon questions
Do I need an account?
No. SUNTHIEF plays fully offline. When your phone is online it quietly creates an anonymous player so your best runs can appear on the global leaderboard. There are no passwords. Signing in with Google is optional: it lets your player, your progress and your ad-free subscription follow you to another phone.
Where is my name on the leaderboard?
Open Legends > World in the game. Every player starts with a generated name like "Swift Kestrel 4821". Chosen names must be 3 to 20 characters (letters, numbers, spaces and . _ ' -) and family-friendly; we may reset names that aren't.
My score isn't on the leaderboard.
Scores are posted when a run ends while your phone is online, so runs finished offline don't appear. Each difficulty mode (Explorer, Runner, Legend) has its own board, and only your best run per mode is listed. Runs that look impossible are held back until we check them.
I changed phones or reinstalled. Can I get my progress back?
Yes, if you signed in with Google: sign in with the same Google account on the new install and your player (name and leaderboard scores), your progress from the cloud save and your ad-free subscription come back. Without signing in, progress (coins, gems, heroes, upgrades) is stored only on the phone, so a new install starts fresh with a new player; your old player stays on the leaderboard unless you ask us to delete it.
Are there ads or purchases?
SUNTHIEF is free and shows ads: a short ad between some runs, and rewarded videos you can choose to watch for a bonus, like a revive or extra coins. The only purchase is the optional ad-free subscription (monthly or yearly, through Google Play), which removes the ads between runs; the rewarded videos stay, and only play when you choose one.
How do I cancel the ad-free subscription?
In Google Play: Play Store > your profile > Payments & subscriptions > Subscriptions > SUNTHIEF. The game stays ad-free until the end of the period you paid for. Uninstalling the game or deleting your data doesn't cancel it.
The game runs slowly on my phone.
Open Settings and lower the graphics quality (it starts on Auto). Low keeps the full game at a smoother frame rate on budget phones. Turning on Reduce motion can help too.
How do I delete my data?
In the game: Settings > Delete my data. Without the game: see the deletion page, or email us.
SUNTHIEF is made by Khuram Imtiaz. See also the Privacy Policy, the Terms of Service and how to delete your data.